Who we are
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Comments
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Privacy Policy
WILLKNEZ CONCEPT LIMITED is committed to protecting the privacy of individuals who visit our website and engage with our products and services. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with UK’s privacy laws and relevant international standards.
About Us
WILLKNEZ CONCEPT LIMITED is an UK registered company. Our registered office and principal place of business is located at 1 Quality Court Chancery Lane WC2A 1HR London.
You may contact our Privacy Officer:
- By post: 1 Quality Court Chancery Lane WC2A 1HR London.
- By phone: +44 7448602628
- By email: william.knez@kameleonconcept.com
Our Commitment to Privacy
We recognise the importance of personal privacy and respect your right to control how your personal information is handled. This Privacy Policy applies to all WILLKNEZ CONCEPT LIMITED websites, products, and services.
We only collect, use, and disclose personal information where it is lawful, fair, and necessary for our business operations. We do not sell or trade personal information to third parties.
Collection of Personal Information
We may collect personal information that you voluntarily provide to us, including when you:
- Subscribe to newsletters or updates
- Register for training, certification, or events
- Submit enquiries or feedback
- Participate in surveys or assessments
The types of personal information collected may include your name, contact details, employment or company details, and other information relevant to the services we provide.
You may unsubscribe from communications at any time by using the unsubscribe link provided or by emailing william.knez@kameleonconcept.com. Requests are actioned within two business days.
Use of Personal Information
Personal information is used only for purposes related to:
- Delivering our products and services
- Managing training, certification, and examination services
- Communicating with you about relevant updates
- Meeting legal and regulatory obligations
Your information is only shared with third parties where required by law, where necessary to deliver services you have requested, or where you have provided consent.
Non-Personal Information
Any non-personal information or general communications submitted to WILLKNEZ CONCEPT LIMITED without confidentiality obligations may be used and disclosed on a non-confidential basis. This includes ideas, concepts, or feedback that may be used for business improvement, product development, or marketing purposes.
Data Security and Storage
We take reasonable steps to ensure personal information is securely stored and protected from misuse, loss, or unauthorised access. Data may be stored with trusted technology partners that maintain industry-standard security practices across physical, technical, and administrative safeguards.
WILLKNEZ CONCEPT LIMITED uses secure software platforms such as Microsoft Office 365 and Xero, along with other compliant systems as required. Employees and contractors are required to maintain confidentiality as part of their engagement with WILLKNEZ CONCEPT LIMITED. Physical records are stored securely in locked facilities.
Disclosure to Third Parties
We do not disclose personal information for marketing purposes. Personal information may be disclosed only in limited circumstances, including:
- With your consent
- As part of certification or examination services
- Where required by law, regulation, or court order
- To investigate suspected misconduct or examination malpractice
- To protect the rights, property, or safety of WILLKNEZ CONCEPT LIMITED or others
Retention of Information
Personal information is retained only for as long as required to meet legal, regulatory, or business obligations. Where retention periods are mandated by law, we comply with those requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information. Please note that deleting certain information may impact our ability to provide certification validation or related services.
Where applicable under UK law, you may also request restriction of processing or data portability. Requests can be made by emailing william.knez@kameleonconcept.com.
Surveys
Participation in surveys or polls conducted by WILLKNEZ CONCEPT LIMITED is voluntary. Any personal information collected through surveys is kept confidential. Survey results may be aggregated and anonymised for analysis and shared in a non-identifiable form.
Cookies and Online Advertising
Our website uses cookies to analyse website traffic and enhance user experience. Cookies do not access personal information stored on your device.
We may also use cookies and tracking pixels to deliver relevant advertising through third-party platforms such as Google Ads and Facebook. You can manage or disable cookies through your browser settings, though this may affect website functionality.
Payments and Transactions
Online training registrations and payments are protected using SSL encryption. Payments are processed securely by third-party payment providers, and WILLKNEZ CONCEPT LIMITED does not store credit or debit card details.
In limited circumstances, payment details may be provided by phone for immediate processing. Such information is used once and then securely destroyed.
External Links
Our website may include links to third-party websites for convenience. WILLKNEZ CONCEPT LIMITED is not responsible for the privacy practices of external sites, and we encourage users to review the privacy policies of those websites.
Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or business practices. Updates take effect immediately upon publication on our website.
Contact Us
If you have questions, concerns, or requests relating to privacy or personal information, please contact us at william.knez@kameleonconcept.com. We aim to respond within 48 hours.
Trademarks and Intellectual Property
All content on this website is protected by UK copyright and trademark laws. “Kameleon Concept” and associated logos are trademarks of WILLKNEZ CONCEPT LIMITED. No rights are granted to use these trademarks without written permission.